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Online Hotel Reservation

The fortunate generation is not the young people who cannot remember a life before Internet and PlayStation. No, the fortunate generation is those who can. Those who know what it is like to trawl through the Yellow Pages or the telephone directory in search of hotels, and having to ‘phone each one. Only the latter group can truly appreciate the online hotel reservation, and the magnitude of the technological advance it represents.

It is easy to visit several hotels’ websites and compare prices and facilities, or one can compare hotels directly with each other on some online travel agents’ websites. On many of these websites, people are allowed to write reviews and post them on the website; this way one can see what other people’s personal experiences were. Many of the important accommodation websites in South Africa act like travel agents. They list accommodation and collect commission on bookings that were made from their websites.

Hotels’ websites need to have a special booking application to allow for rooms to be booked in real time. This means that the system updates room availability as it changes on all sites that allow access to the hotel’s booking system. Booking directly on a hotel’s website (and not from a travel agent’s) allows one to take full advantage of the hotel’s cancellation policy and may in some cases eliminate a compulsory deposit.

Most hotels make use of all the possible services to improve their chances of filling all the rooms. They have their own websites with online booking facilities and they are also listed on the websites of most of the travel agencies, from whence travellers can book rooms.

The online hotel reservation has certainly made life much easier for travellers wishing to book rooms. Instant access, price comparisons and immediate booking have made booking a hotel room a painless experience.